What is the process of freight forwarding?
What is the process of freight forwarding?The freight forwarding process should have the following steps: 1. Space booking 2. Space booking 3. Land transportation/delivery arrangement 4. Fleet production/packing/yard packing 5. Data reporting 6. Manifest, port dynamics, ECLP , Inquiry about arrival and release 7. Ship check 8. Cargo dynamics
The process of freight forwarding:
1. Booking
After receiving the customer's booking letter of authorization, OPERATOR will arrange the booking according to the arrangement of the Ministry of Commerce and the customer's requirements; be sure to pay attention to the special requirements of the customer, such as: to a certain port at a certain port, to apply for DEM/DET at the destination port, etc. The following shows the basic contents of the Power of Attorney:
According to the shipping schedule, timely watch and urge CARRIER to release the space (SO), and communicate whether the destination port has special display content on the bill of lading (such as CTN\PAN\IEC, etc.), so as to facilitate the arrangement of production and delivery in advance.
3. Arrange land transportation/delivery
OPERATOR will dispatch and allocate vehicles according to the container type, gross weight of the cargo, and the address of production and loading; arrange the storage yard packing according to the type of packaging of the cargo, the weight of the single piece, the size of the single piece, and the layout of the containers of different shipowners.
(PS: From the moment of receiving the booking entrustment, OPERATOR can start to install the vehicle or contact the yard after asking the customer for relevant information to arrange the packing of such goods. For special products, it is necessary to study the packing requirements in advance, and Give your own professional advice) Remind customers of the late arrival/packing time, make reasonable allocation, and solve the problem of reporting data.
4. Fleet production/stack packing
special reminder:
For customers' products, pay attention to the requirements for picking up boxes (for example: medicines need to provide old boxes that are dry, clean, undamaged, and odor-free; food needs to be transported in food box-level containers, and inspection certificates can be made according to customer needs)
Ask the team for the box number in time and provide it to the customer, and remind them to check the box number before packing; the following is a brief overview of the unloading process at the yard: use the yard applet to make an appointment for unloading → enter the yard service window to queue up to process the order ( You need to bring a paper "Delivery Notice" → find the tally after completing the order → arrange the tally to place the box → place the box → check whether the box meets the requirements → loader/forklift or other mechanical packing (loading while unloading) → After completion, the yard will be sealed.
It is recommended that after the vehicle is arranged, the relevant reporting data documents should be prepared, and the confirmed information should be filled in. BLDRAFT will send the completed documents to the customer for review in advance and inform them of the deadline.
6. Inquiries about manifests, port news, ECLP, arrival, and release
After finding the manifest, it is necessary to review the weight, size, and box number information; pay attention to the location of the ship, inquire about the dynamics of the port in time, declare in advance, and ship the goods to the yard after the port. (For ship location query, you can use Ship News.com)
7. Check the shipment
8. Cargo dynamics
Regularly inquire about cargo tracking, usually 7 days after sailing, 7 days after arriving at the transshipment port, 7 days after transferring out of the transshipment port, after arriving at the port, query and give feedback to customers, and remind foreign consignees to pick up the goods in time.
Remarks: The above content is only an internal opinion and is for reference only.
Related News
